Didn't like anything, except funny front desk staff.

a. Spacious King Room
b. Friendly check-in experience
c. Comfortable bedding

a. Breakfast lacks variety
b. Pool temperature cooler than expected
c. Noise from hallway

Can't recommend highly enough for a lightning stop

Comfortable room, clean facilities, with a 24-hour reception that was helpful during my overnight stay and free parking that made it easy to explore the area.

liked the indoor pool and the breakfast had various options (the yogurt and fruits were great! ). the location is close to shopping and dining choices.

staff needs more attention during busy hours.

Just an ideal choice for a brief pit stop in Plattsburgh with definitely value for money. The bathroom was very nice and spacious, making it comfortable for my family. Make sure to arrive early if you want to get breakfast before it closes.

The Guest King Room was spotless and comfortably laid out, featuring new carpets and an inviting decor. Staff interaction was positive, especially during check-in, though I encountered inefficiencies at breakfast, where items were empty and not promptly restocked. While the location is convenient, a cooler pool temperature was disappointing for my kids. Overall, a solid choice for families with clean facilities just in need of better breakfast management.

I stayed in a Guest King Room for two nights. The room felt clean and spacious with a comfortable bed. The staff at the front desk were helpful during check-in, and I appreciated having a mini fridge and microwave in the room. The pool area was enjoyable for the kids, although the water was colder than expected, which made it less pleasant for everyone. Breakfast options could use improvement. there were limited items available, and during busy times, it felt understaffed. I noticed a lack of attention in replenishing food items, especially during peak hours, leading to a few disappointed moments. Parking was very convenient, making it easy for me to come and go, especially since I had errands to run nearby. Overall, it's a decent place, but some improvements in service during busy times would enhance the experience significantly.

disappointing breakfast but comfy family rooms with convenient access

The room was spacious with great amenities, perfect for families. The staff was friendly and attentive, but breakfast was lacking variety—you might want to plan brunch elsewhere.

This place suits me perfectly, with great amenities like free wi-fi, 24-hour reception, and a fitness center. I recall how the staff helped me at night with my room issue during my first stay. I always recommend it and I'm coming back for xmas.

The room was perfect with new carpets and total quietness. I loved the large flat-screen TV and mini-fridge for snacks.

Stayed in a spacious room that offered plenty of amenities, making it a comfortable choice for families. The location is great, providing easy access to shopping and the highway. Unfortunately, the breakfast options were quite limited and could use some variety to enhance the experience.

The accommodations clean and comfortable, with spacious layouts that provide a good night's sleep. Parking plentiful, which makes coming and going easy, especially during busy periods.

Check-in process confusing, especially regarding payment concerns that felt unnecessary for an already prepaid room. Breakfast lacked flavor and variety, making it a bit disappointing compared to typical offerings at similar hotels. Pool temperature not as warm as expected, leading to a less enjoyable experience for kids. Minor maintenance issues—like a tricky shower door and a refrigerator on the fritz—detracted from the overall comfort but didn't ruin the stay.